Warranty

Terms and Conditions for Warranty Qualification

1. Chassis Number Requirement
All BMW parts purchased through Arnold Clark BMW Kirkcaldy come with a 2-year unlimited mileage warranty, provided by BMW UK. To qualify for this warranty, you must provide the vehicle's registration or chassis number at checkout. This information is required for warranty validation and will be printed on your invoice. Failure to provide the registration or chassis number at checkout will result in the part not being covered under any warranty terms.

2. Warranty Exclusions
The 2-year warranty applies only to original new BMW parts. Warranty coverage is not applicable under the following conditions:

  • Parts intended for retrofitting, modification, or use on a vehicle other than the one specified by the provided registration or chassis number.
  • Defects arising from improper utilization, accidents, incorrect assembly, chemical effects, or other external causes not attributable to the seller or manufacturer.
  • Parts replaced during periodic vehicle maintenance services (e.g., filters and spark plugs) unless the defect is identified before the scheduled maintenance and is due to a manufacturing fault.

3. Warranty Claims Process
In the event of a suspected warranty defect, the vehicle may be taken to any authorized BMW dealership in the UK. The part in question must remain installed on the vehicle, and the dealership will conduct an independent investigation and diagnostic check. This procedure is necessary to determine if the failure is due to a manufacturing defect or external factors.

4. Diagnostic and Warranty Coverage
If the diagnostic check confirms that the part has failed due to a warranty-covered defect within the 2-year warranty term, it will be replaced free of charge, including labor costs. Any additional components required to complete the repair may incur extra charges. Warranty coverage does not extend to failures caused by improper installation, external influences, or other faults.

5. Specific Warranty Details

  • Vehicle Brake Discs: Covered for vibration up to 30,000 km, noise up to 20,000 km, or a maximum of 2 years.
  • Motorbike Brake Discs: Covered for vibration and noise up to 5,000 km, or a maximum of 1 year.
  • Wipers (windshield, rear window, and headlights): Covered for up to 3 months or 5,000 km, whichever comes first.
  • Light Bulbs: Covered for 12 months.

6. Authorized Repair Centre
Arnold Clark BMW Kirkcaldy, VAT Number GB334331879, provides the invoice for warranty purposes. Warranty claims can be handled at any authorized BMW retailer.

By proceeding with your purchase, you agree to these terms and acknowledge that the provision of the registration or chassis number is mandatory for warranty coverage.